Reviews, managed end-to-end.
Three things, run for you and only for you: AI replies in your brand voice, automated review requests, and real-time alerts on every new review. You approve every reply in 60 seconds.
60 sec
From new review to approved reply. We draft, you tap approve. Nothing auto-publishes — ever.
Silence is the worst reply
Customers read the replies before they read the reviews.
They want to see how you handle it when someone's unhappy — and how warm you are when someone's thrilled. A fast, specific, on-brand reply signals a business worth hiring. But the average owner doesn't have 45 minutes a day to write one. We do. And we make sure nothing ships without your sign-off.
- Google's local algorithm factors reply rate and reply speed into ranking — silence costs pack position.
- Generic auto-replies underperform human-toned replies by 3x on perceived trust.
- Negative reviews replied to within 24 hours are 3x more likely to be updated or removed.
What you actually get
Everything that makes this work — none of the busywork you don't see.
AI Review Replies
Every new Google review triggers a draft in your brand voice — warm acknowledgement for positives, calm de-escalation for negatives. Drafts land in the Approval Centre. Approve in 60 seconds.
Review Request System
Automated SMS + email asks for the review 24–48 hours after a job completes — the moment customers are most likely to leave one. Triggered manually, or wired into your booking or CRM events.
Real-Time Owner Alerts
We poll for new reviews 24/7. Negatives fire an instant SMS to you plus a dashboard alert. A daily digest covers everything else. Nothing slips through.
How we run it
The loop that turns this into booked jobs.
Capture
Every new Google review is detected within minutes by our 24/7 polling.
Draft
AI writes a reply in your brand voice — specific to the reviewer, the service, and the sentiment. Calibrated from your real writing samples.
Approve
Open the Approval Centre on your phone. Approve, edit, or reject. Most weeks clear in under 60 seconds.
Publish
We push to Google the moment you tap approve. Reply timing and rating impact track in your dashboard.
What plan includes this
Bundled into the right plan — no per-feature upsell.
Trust-first
Starter
A$399/mo
Included. Nothing to add on.
Where most land
Growth
A$799/mo
Included. Nothing to add on.
Full-stack
Premium
Waitlist
Included. Nothing to add on.
Month-to-month · no lock-in · 30-day notice to cancel
Also runs alongside
The rest of your growth stack.
Visibility
Local SEO
Reviews and local rank compound — strong review velocity lifts pack position and click-through.
See how it runsConversion
Missed-call recovery
Reviews bring the lead in. Missed-call recovery makes sure you don't lose them on the first ring.
See how it runsTrust
Brand voice
Replies only sound like you if the voice is locked in. We calibrate it from your real writing.
See how it runsStart with an audit
See exactly where this fits on your growth.
We pull your current reputation, AI visibility, and conversion gaps into one actionable report — before you commit to anything.
Common questions
The bits owners always ask first.
Do you reply for me automatically?
We draft every reply for you the moment a new review lands — but nothing publishes until you tap approve. Most owners clear a week of replies in under a minute from their phone.
What stops you from posting bad replies?
The Approval Centre. Every draft sits there until you approve, edit, or reject it. We never auto-publish. The AI is calibrated on your real writing samples, so the drafts usually need zero edits — but the final call is always yours.
Can I edit what you wrote?
Yes — inline, in 10 seconds, from your phone. Edit, approve, send. Or rewrite from scratch and the model learns your preference for the next one.